Returns & Refunds

Returns & Refunds

Equipment, software, and supplies may be returned within 14 days of receipt if unopened and in original packaging / shipping container.

The 3D Printing Store will issue an RMA with shipping directions prior to returning the equipment or materials. Shipping costs, including but not limited to, freight, crating, and packaging will be paid by the customer.

Credit will be issued upon confirmation that the product has been returned in original packaging, undamaged, and not used. Returns may be subject to a 20% restocking fee.

Equipment manufacturers typically offer a limited warranty for their equipment which provides that it will be free from defects in workmanship for a specified period of time from the date of purchase. Please reference the manufacturer’s warranty for the specific equipment. 

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